2026-08-18EN
What a workflow audit actually finds in a 12-person law firm
A workflow audit maps one process end to end. Here's the pattern that shows up almost every time it's run at a firm this size.
RÉFLEXIONS.
Notes sur ce qui se passe réellement quand on automatise un flux de travail.
2026-08-18EN
What happens when AI cites a case that doesn't exist
A large language model doesn't look up case law — it predicts what a citation should look like. Here's why that failure mode is so easy to miss, and what actually fixes it.